Frequently Asked Questions

Use REGENEX^TM Renewal Serum as the first step of your routine. Apply after cleansing. The Spicules in the REGENEX^TM formula will help to enhance the penetration of all skincare active ingredients you use in your routine.

In the evening, after cleansing your face, pat dry and apply 2 pumps of REGENEX^TM Renewal Serum to your face and neck. Massage gently in upward strokes before following up with the rest of your skincare routine to seal in the actives.

Yes, you can use REGENEX^TM in both the morning and night due to its unique technology that makes it safe to use even before stepping out into the sun. Whilst retinol can cause sensitivity, REGENEX^TM works by targeting the skin cells and does not cause skin barrier thinning.

Based on the clinical studies and user trial, REGENEX^TM shows clinical improvements in appearance of wrinkles and age spots in 2 weeks and visible results in 1 month. However, results may vary depending on individual skin. As with all skincare, it takes time to see optimal results. We recommend you to use REGENEX^TM Renewal Serum daily and consistently for more than 2 months to improve skin quality and maintain results.

For full results, see our clinical studies page here .

You will feel a prickly or tingly sensation when you apply REGENEX^TM Renewal Serum onto your skin. This is due to Spicules working on your skin to create microchannels for enhanced absorption. You will continue to feel the sensation when you massage your skin through the rest of your routine. This sensation is temporary and occurs as the actives are absorbed and delivered into the skin. 100% of consumers find the sensation tolerable for their skin.¹ You may not feel this sensation once your skin has acclimated to the Spicules with long term use.

Our technology is dermatologically tested and is suitable for use on all skin types.

¹Consumer testing on 25 female and 5 male

REGENEX^TM has been dermatologically tested for skin irritation potential and found to be safe with no irritability, stinging or adverse reactions.* Our technology is dermatologically tested and is suitable for use on all skin types. However, as with all skincare products, we recommend all new users with sensitive skin to do a patch test to check how your skin reacts to new functional ingredients before applying to the face.

*Clinical testing on 33 female subjects by Dermapro Skin Research Institute.

The rate of usage per bottle will vary based on how often you use the serum. For best results, the recommended usage is 2 pumps every evening. 1 bottle should last you around 4 weeks.

Yes, REGENEX^TM is pregnancy and breast-feeding safe, but we recommend consulting with a qualified physician or medical professional if you are pregnant or nursing and have any concerns.

REGENEX^TM was discovered, researched and made by our laboratories in Seoul, Korea.

Based on clinical studies, REGENEX^TM achieved up to 7.2x better results than Retinol for reduction of wrinkle size and up to 17x better results than Retinol for reduction of pigmentation.¹ To learn more, visit our clinical studies page here .

¹ Clinical study on 21 subjects by Dermapro Skin Research Institute

REGENEX^TMis a powerful regenerative complex that can help increase cell turnover and collagen production. Spicules in particular have been found to be effective for reducing inflamed, recurring acne. The skin penetration of Spicules into the outermost skin layer (Stratum Corneum) may promote cell division to reduce dead skin cells leading to reduction of acne and acne scars.

REGENEX^TM has not been tested in conjunction with other skincare ingredients like Retinol. As Retinol could cause irritation on sensitive skin, we do not recommend users with sensitive skin to use both together. REGENEX^TM has a high percentage of functional anti-ageing ingredients and we recommend doing a patch test to check how your skin reacts to a combination of high concentration functional ingredients before applying to the face.

In clinical trials vs Retinol, REGENEX^TM has significantly outperformed it vs signs of ageing. Up to 7.2x more effective than Retinol in reducing wrinkles and up to 17x better for depigmentation.

All products will have an expiry date printed on the packaging. The shelf life is three years when unopened and stored at room temperature.

We recommend using the product within 12 months of opening, as indicated by the 'open jar' symbol on packaging.

To ensure that your products remain in optimal condition, we recommend storing them in a cool and dry area away from direct heat or sunlight.

No, REGENEX^TM Renewal Serum is 100% fragrance free. We focus on performance over perfume to ensure you get the best possible results.

Our formulas do not have any vegan certification. However, none of the ingredients are derived from animal origins. The ingredients are either synthetic and/or of botanical origins, including Exosomes and Spicules which are also plant-derived.

Our formulas do not have any halal certification. However, none of the ingredients are derived from animals prohibited in Islam such as pork. The ingredients are either synthetic and/or of botanical origins, including Exosomes and Spicules which are also plant-derived.